HP Color LaserJet 5550 Printer series User Manual
Page 180
Control panel message
Description
Recommended action
INSERT OR CLOSE
TRAY X
For help press
Tray XX must be inserted or closed
before the current job can be printed.
Close the tray indicated.
INSTALL <COLOR>
CARTRIDGE
alternates with
For help press
The supplies gauge will display the
consumption levels of print
cartridges.
The cartridge is either not installed or not
correctly installed in the printer.
1.
Open the top cover and image
transfer unit.
CAUTION
The image transfer unit can be
easily damaged.
2.
Insert the print cartridge and make
sure that it is fully seated.
3.
Close the front cover.
4.
If the error persists, contact
HP support
INSTALL SUPPLIES
For status press
The supplies gauge will display the
consumption levels of print
cartridges.
At least one supply item is missing or is
not correctly seated in the printer and
another supply item is missing,
incorrectly placed, out, or low. Insert the
supply item or make sure the installed
supply item is fully seated.
1.
Press to access the SUPPLIES
STATUS menu.
2.
Press and to highlight the
specific supply that has a problem.
3.
Press to view help for the supply.
4.
Press and to step through the
instructions.
INSUFFICIENT MEMORY
TO LOAD FONTS/DATA
For help press
alternates with
<DEVICE>
To continue press
The device does not have enough
memory to load the data, such as fonts
or macros from the location specified.
<DEVICE> can be one of the following:
INTERNAL = ROM directly on the
formatter board
CARD SLOT X = font card in slot X
DIMMS
EIO X DISK = removable hard disk
installed in EIO slot X
1.
To use the device without the data,
press .
2.
To solve the problem, add more
memory to the device. DDR
SDRAM Memory: 128MB, (Q2630A)
or 256MB (Q2631A).
LOAD TRAY 1:
<TYPE> <SIZE>
For help press
alternates with
LOAD TRAY 1:
<TYPE> <SIZE>
To continue press
Tray 1 is loaded and configured for a
type and size other than the one
specified in the job.
1.
If the correct paper is loaded, press
.
2.
Otherwise, remove the incorrect
paper and load Tray 1 with the
specified paper.
3.
Confirm that the media guides are in
the correct position.
4.
Verify that the tray switch is in the
correct position.
5.
To use another tray, remove paper
from Tray 1 and then press .
Control panel messages (continued)
166
Chapter 8 Problemsolving
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