Hp customer care – HP Color LaserJet 5550 Printer series User Manual

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hp customer care

Online services

For 24-hour access to information using a modem or Internet connection:

World Wide Web URL: for the HP Color LaserJet 5550 series printers, updated HP printer
software, product and support information, and printer drivers in several languages can be
obtained from

http://www.hp.com/support/clj5550

. (Sites are in English.)

HP Instant Support Professional Edition (ISPE) is a suite of web-based troubleshooting tools
for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and
resolve computing and printing problems. The ISPE tools may be be accessed from

http://instantsupport.hp.com

.

Telephone support

HP provides free telephone support during the warranty period. When you call, you will be
connected to a responsive team waiting to help you. For the telephone number for your
country/region, see the flyer that shipped in the box with the product, or visit

http://www.hp.com/support/callcenters

. Before calling HP, have the following information

ready: product name and serial number, date of purchase, and description of the problem.

You can also find support on the Internet at

http://www.hp.com

. Click the support & drivers

block.

Software utilities, drivers, and electronic information

Visit:

http://www.hp.com/go/clj5550_software

for the HP Color LaserJet 5550 series printer.

The Web page for the drivers might be in English, but you can download the drivers
themselves in several languages.

Call: See the flyer that shipped in the box with the printer.

HP direct ordering for accessories or supplies

In the United States, supplies can be ordered from

http://www.hp.com/sbso/product/supplies

.

In Canada, supplies can be ordered from

http://www.hp.ca/catalog/supplies

. In Europe,

supplies can be ordered from

http://www.hp.com/supplies

. In Asia-Pacific, supplies can be

ordered from

http://www.hp.com/paper/

.

Accessories can be ordered from

http://www.hp.com/go/accessories

.

Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

HP service information

To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
For service for your product, call the customer support number for your country/region. See
the flyer that shipped in the box with the printer.

HP service agreements

Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).

Extended Service: 1-800-446-0522

HP toolbox

To check the printer status and settings and to view troubleshooting information and online
documentation, use HP Toolbox. You can view the HP Toolbox when the printer is directly
connected to your computer or when it is connected to a network. You must have performed
a complete software installation to use the HP Toolbox. See

Using the HP Toolbox

.

HP support and information for Macintosh computers

ENWW

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