Diagnostics menu – HP Color LaserJet 5550 Printer series User Manual

Page 64

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Diagnostics menu

The diagnostics menu allows you to run tests that can help you identify and solve problems
with the printer.

Menu item

Description

PRINT EVENT LOG

This item will print an event log
that will display the last 50
entries in the printer event log,
starting with the most recent.

SHOW EVENT LOG

This item displays the last 50
events on the control panel
display, starting with the most
recent.

PQ TROUBLESHOOTING

This item will print a series of
print quality assessment pages
that will help troubleshoot any
print quality problems.

DISABLE CARTRIDGE CHECK

This item allows you to remove
a print cartridge to help
determine which cartridge is
the source of the problem.

PAPER PATH TEST

This item is useful for testing
the paper handling features of
the printer, such as the
configuration of the trays.

PAPER PATH SENSORS

This item performs a test on
each of the printer’s sensors to
determine if they are working
correctly and displays the
status of each sensor.

MANUAL SENSOR TEST

This item performs a test to
determine whether the paper
path sensors are operating
correctly.

COMPONENT TEST

This item will activate individual
parts independently to isolate
noise, leaking, and other
hardware issues.

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Chapter 2 Control panel

ENWW

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