HP Photosmart C4344 All-in-One Printer - Manual (Page 179)

To send a fax manually, the telephone must be connected directly to the port labeled
2-EXT on the product, as shown below.
1 Telephone wall jack
2 Use the phone cord supplied in the box with the product
3 Telephone
For more information on setting up the product with your telephone, see the printed
documentation that came with the product.
Cause: The telephone used to initiate the fax call was not connected directly to the
product or was not connected properly.
If this did not solve the issue, try the next solution.
Solution 3: Start sending the fax within 3 seconds of hearing fax tones
Solution: If you are sending a fax manually, make sure that you press Scan/Fax
and Start Fax within three seconds of hearing the recipient's fax tones, otherwise the
transmission might fail.
For more information, see:
“Send a fax manually from a phone” on page 80
Cause: You did not press Scan/Fax or Start Fax within three seconds of hearing
fax tones.
If this did not solve the issue, try the next solution.
Solution 4: Lower the fax speed
Solution: Try setting the Fax Speed to Medium (14400) or Slow (9600), and then
resend the fax.
For more information, see:
“Set the fax speed” on page 18
Chapter 14
176 Troubleshooting
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