HP Photosmart C4344 All-in-One Printer - Manual (Page 265)

Solution 1: Replace the rear door
Solution: If you removed the rear door to clear a paper jam, replace it. Gently push
the door forward until it snaps into place.
Cause: The rear door was removed from the product.
If this did not solve the issue, try the next solution.
Solution 2: Make sure the paper is loaded correctly
Solution: Make sure that the paper is loaded correctly in the input tray.
For more information, see:
“Load paper” on page 32
Cause: The paper was not loaded correctly.
If this did not solve the issue, try the next solution.
Solution 3: Check the print settings
Solution: Check the print settings.
• Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
• Check the quality setting. Use a higher quality setting to increase the amount of
ink used for printing.
For more information, see:
• “Set the paper type for printing” on page 43
• “Change the print speed or quality” on page 44
• “Print using Maximum dpi” on page 51
• “Change copy speed or quality” on page 69
Cause: The paper type or print quality settings were set incorrectly.
If this did not solve the issue, try the next solution.
Solution 4: Clean the paper feed rollers with the HP Paper Feed Cleaning Kit
Solution: Some inkjet products require a special kit, called the HP Paper Feed
Cleaning Kit, to clean the paper feed rollers and resolve this issue. To see if this affects
your product, go to:
www.hp.com/support .
Chapter 14
262 Troubleshooting
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