HP Photosmart C4344 All-in-One Printer - Manual (Page 184)

Fax tones are recorded on my answering machine
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
• Solution 1: Make sure the answering machine is connected to the correct port
• Solution 2: Set up the product to answer faxes automatically
Solution 1: Make sure the answering machine is connected to the correct port
Solution:
NOTE: This possible solution applies only in the countries/regions that receive
a 2-wire phone cord in the box with the product, including: Argentina, Australia,
Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan,
Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia,
Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and
Vietnam.
When you have an answering machine on the same phone line you use for fax calls,
you must connect the answering machine directly to the product using the port labeled
2-EXT, as shown below.
1 Telephone wall jack
2 Connect to the IN port on the answering machine
3 Connect to the OUT port on the answering machine
4 Telephone (optional)
5 Answering machine
6 Use the phone cord supplied in the box with the product
Make sure the product is set to receive faxes automatically and that the number of
rings to wait setting is correct. The number of rings to wait for the product should be
greater than the number of rings to answer for the answering machine. If the
answering machine and the product are set to the same number of rings to answer,
Fax troubleshooting 181
Trou
bles
ho
ot
ing