Dell Open Manage Print Manager Software - Manual (Page 245)

Troubleshooting 245
2020 Could not update the report. Warning Refresh the widget and check if the custom report is
already deleted by another user.
2021 Could not generate the
report.
Warning Refresh the widget and check if the custom report is
already deleted by another user.
NOTE: If browser crashes when you select Generate Report option, enable launching of popups
on the browser.
2022 Could not retrieve group
information from
local repository.
Warning Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder <OMPM Install directory>\
Dell Printers\OpenManage\OMPMv2.0\server. Right
click RestartServices.bat and select Run as
administrator. Retry accessing the portal after
2-3 minutes.
2023 Report with same name
already exists.
Warning Please change the name and try again.
2024 Could not download the file. Warning Please try again.
2025 Could not
schedule discovery.
Warning Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder <OMPM Install directory>\
Dell Printers\OpenManage\OMPMv2.0\server. Right
click RestartServices.bat and select Run as
administrator. Retry accessing the portal after
2-3 minutes.
2026 Could not start discovery. Warning Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder <OMPM Install
directory>\Dell Printers\OpenManage\ OMPMv2.0\
server. Right click RestartServices.bat and select Run
as administrator. Retry accessing the portal after
2-3 minutes.
2027 A Discovery is already
running. Please try
after sometime.
Warning Only one discovery can run at a time. Use schedule
option to run discovery at a later time.
Error Code Error Message Severity Solution