Dell Open Manage Print Manager Software - Manual (Page 265)

Frequently Asked Questions 265
5 "I have added a plugin in OMPM, but I cannot view it".
Answer: This could be caused due to one or all of the following reasons:
• The menu location in the plugin configuration file does not match the OMPM navigation
menu titles
• No permission to view that plugin
6 "I have added OMPM supported language string in Menu Title & Location in the plugin
configuration file, but cannot view it in OMPM".
Answer: This could be caused due to one or all of the following reasons:
• Plugin configuration file does not have the UTF-8 XML header
• Plugin configuration file was not saved with UTF-8 encoding
• Appropriate language pack is not installed on your system
7 "My plugin has OMPM supported language strings, but OMPM does not load them".
Answer: This could be caused due to one or all of the following reasons:
• Plugin should be able to load its own resource bundle
• Plugin was not able to fetch the OMPM language Id
• Appropriate language pack is not installed on your system
8 "I have upgraded OMPM, but I do not see the Manage plugins screens".
Answer: This could be caused due to one or all of the following reasons:
• You need to clear your browser cache. Close the browser and then run OMPM
• You are not an administrator in OMPM
• Try uninstalling and reinstalling OMPM