Dell Open Manage Print Manager Software User Manual

Page 255

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Troubleshooting

255

2068

You cannot delete your

own account.

Warning

None

2069

Could not retrieve user

information from

local repository.

Warning

Stop and start OMPM service on the machine where

OMPM is installed. To restart OMPM services,

traverse to the folder <OMPM Install directory>

\Dell Printers\OpenManage\OMPMv2.0\server.

Right click RestartServices.bat and select Run as

administrator. Retry accessing the portal after

2-3 minutes.

2070

User with same username

already exists. Please change

the login name and try again.

Warning

2071

Unable to perform

DB Cleanup.

Warning

Stop and start OMPM service on the machine where

OMPM is installed. To restart OMPM services,

traverse to the folder <OMPM Install directory>\

Dell Printers\OpenManage\OMPMv2.0\server. Right

click RestartServices.bat and select Run as

administrator. Retry accessing the portal after

2-3 minutes.

2072

Could not schedule

DB Cleanup.

Warning

Stop and start OMPM service on the machine where

OMPM is installed. To restart OMPM services,

traverse to the folder <OMPM Install directory>\

Dell Printers\OpenManage\OMPMv2.0\server. Right

click RestartServices.bat and select Run as

administrator. Retry accessing the portal after

2-3 minutes.

1022

Unable to perform

DB Backup.

Critical

Stop and start OMPM service on the machine where

OMPM is installed. To restart OMPM services,

traverse to the folder <OMPM Install directory>\

Dell Printers\OpenManage\OMPMv2.0\server. Right

click RestartServices.bat and select Run as

administrator. Retry accessing the portal after

2-3 minutes.

Error Code

Error Message

Severity

Solution

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