Dell Open Manage Print Manager Software - Manual (Page 246)

246 Troubleshooting
2028 Unable to register the
template as corresponding
file <X> is missing.
Warning On the machine where OMPM is installed check
<OMPM Install directory>\Dell Printers\
OpenManage\OMPMv2.0\server\<jboss-dir>\
rdmfconfig\template for write permission for the
users group. Provide the permission and retry the
registration step.
2029 Unable to register the
template as the required tool
<X> is missing.
Critical On the machine where OMPM is installed check
<OMPM Install directory>\Dell Printers\
OpenManage\OMPMv2.0\client folder has a tool
with name templateregistration.exe. If the problem
persists, reinstall the software.
2030 Could not upload template. Warning On the browser, bypass proxy for the OMPM server.
You can bypass the proxy server by entering the IP
address of the OMPM server in the proxy exception
box provided by the browser. Access the portal and
verify if the issue is fixed. If the problem persists, stop
and start OMPM service and retry accessing the
portal after 2-3 minutes. Check if size of the file
uploaded exceeds the IT policy. Contact network
administrator for exceeding the limit.
2031 Could not update template. Warning Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder <OMPM Install directory>\
Dell Printers\OpenManage\OMPMv2.0\server. Right
click RestartServices.bat and select Run as
administrator. Retry accessing the portal after
2-3 minutes.
1015 Could not register template. Critical Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder <OMPM Install directory>\
Dell Printers\OpenManage\OMPMv2.0\server. Right
click RestartServices.bat and select Run as
administrator. Retry accessing the portal after
2-3 minutes.
Error Code Error Message Severity Solution