Dell Open Manage Print Manager Software User Manual

Page 253

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Troubleshooting

253

2058

Could not update firmware

upgrade schedule.

Warning

Stop and start OMPM service on the machine where

OMPM is installed. To restart OMPM services,

traverse to the folder <OMPM Install directory>\

Dell Printers\OpenManage\OMPMv2.0\server. Right

click RestartServices.bat and select Run as

administrator. Retry accessing the portal after

2-3 minutes.

2059

Could not update DB

Cleanup schedule.

Warning

Stop and start OMPM service on the machine where

OMPM is installed. To restart OMPM services,

traverse to the folder <OMPM Install directory>\

Dell Printers\OpenManage\OMPMv2.0\server. Right

click RestartServices.bat and select Run as

administrator. Retry accessing the portal after

2-3 minutes.

2060

Could not update DB

Backup schedule.

Warning

Stop and start OMPM service on the machine where

OMPM is installed. To restart OMPM services,

traverse to the folder <OMPM Install directory>\

Dell Printers\OpenManage\OMPMv2.0\server. Right

click RestartServices.bat and select Run as

administrator. Retry accessing the portal after

2-3 minutes.

2061

Could not delete

scheduled task(s).

Warning

Refresh the widget. If problem persists, stop and start

OMPM service on the machine where OMPM is

installed. To restart OMPM services, traverse to the

folder <OMPM Install directory>\Dell Printers\

OpenManage\OMPMv2.0\server. Right click

RestartServices.bat and select Run as administrator.

Retry accessing the portal after 2-3 minutes.

2062

Could not retrieve schedule

information from

local repository.

Warning

Refresh the widget. If problem persists, stop and start

OMPM service on the machine where OMPM is

installed. To restart OMPM services, traverse to the

folder <OMPM Install directory>\Dell Printers\

OpenManage\OMPMv2.0\server. Right click

RestartServices.bat and select Run as administrator.

Retry accessing the portal after 2-3 minutes.

Error Code

Error Message

Severity

Solution

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