Dell Open Manage Print Manager Software - Manual (Page 257)

Troubleshooting 257
2077 User login failed. Warning Check if the user name and password provided is
correct. If problem persists, on the machine where
OMPM is running, check if PostGreSQL service is
running in the service control panel. If not, start the
PostGreSQL service and restart OMPM service using
the Stop and Start shortcuts under Start menu.
1025 Unable to install VC++
2008 Prerequisite.
Critical Try uninstalling and reinstalling the software.
1026 Unable to install
PostGreSQL Prerequisite.
Critical Try uninstalling and reinstalling the software.
1027 Unable to install Java run
time Prerequisite.
Critical Try uninstalling and reinstalling the software.
1028 Unable to unregister
JBoss service.
Critical In service control panel, check if the Jboss service is
still running.
1029 Failed to configure client. Critical Try uninstalling and reinstalling the software.
1030 Unable to install
JBoss service.
Critical Try uninstalling and reinstalling the software.
1031 Unable to start
JBoss service.
Critical Try uninstalling and reinstalling the software.
1032 You must be logged in with
administrator rights to install
this software.
Critical
1033 Selected port is being used
by some other application.
Please select other port.
Critical Using the netstat command check if the selected port
is in use by any other application. Ensure that ports
are free by closing the corresponding application/
service using the port.
1034 Unable to remove
OMPM service.
Critical On the machine where OMPM is installed, close all
instances of OMPM UI and stop OMPM service.To
restart OMPM services, traverse to the folder
<OMPM Install directory>\Dell Printers\
OpenManage\OMPMv2.0\server. Right click
RestartServices.bat and select Run as administrator.
Now proceed with uninstallation.
1035 Unable to remove
trap service.
Critical In service control panel, check if Net-SNMP trap
service is still running. If yes, stop the service.
Error Code Error Message Severity Solution