Dell Open Manage Print Manager Software - Manual (Page 254)

254 Troubleshooting
2063 Could not save the Log file. Warning Check if there is enough space on the machine and
also write permission to the folder for users group. If
problem persists, stop and start OMPM service on the
machine where OMPM is installed. To restart OMPM
services, traverse to the folder <OMPM Install
directory>\Dell Printers\OpenManage\OMPMv2.0\
server. Right click RestartServices.bat and select Run
as administrator. Retry accessing the portal after
2-3 minutes.
2064 Could not add user. Warning Stop and start OMPM service on the machine where
OMPM is installed. To restart OMPM services,
traverse to the folder <OMPM Install directory>\
Dell Printers\OpenManage\OMPMv2.0\server. Right
click RestartServices.bat and select Run as
administrator. Retry accessing the portal after
2-3 minutes.
2065 Could not update
user details.
Warning Refresh the widget. If problem persists, stop and start
OMPM service on the machine where OMPM is
installed. To restart OMPM services, traverse to the
folder <OMPM Install directory>\Dell Printers\
OpenManage\OMPMv2.0\server. Right click
RestartServices.bat and select Run as administrator.
Retry accessing the portal after 2-3 minutes.
2066 Could not delete user. Warning Refresh the widget. If problem persists, stop and start
OMPM service on the machine where OMPM is
installed. To restart OMPM services, traverse to the
folder <OMPM Install directory>\Dell Printers\
OpenManage\OMPMv2.0\server. Right click
RestartServices.bat and select Run as administrator.
Retry accessing the portal after 2-3 minutes.
2067 Could not reset the
user's password.
Warning Refresh the widget. If problem persists, stop and start
OMPM service on the machine where OMPM is
installed. To restart OMPM services, traverse to the
folder <OMPM Install directory>\Dell Printers\
OpenManage\OMPMv2.0\server. Right click
RestartServices.bat and select Run as administrator.
Retry accessing the portal after 2-3 minutes.
Error Code Error Message Severity Solution