3 hardware diagnostic testing – Kontron CG2200 Carrier Grade Server User Manual

Page 98

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Kontron CG2200 Carrier Grade Server Installation and Maintenance Guide

o

Are all standoffs in the proper location and not touching any components, causing a potential

short?

o

Are all PCI-X* and PCI Express* (PCIe*) add-in cards fully seated in their slots in the respective

riser cards?

o

Are all jumper settings on the server board correct?

o

Are all jumper and switch settings on add-in boards and peripheral devices correct?

o

To check these settings, refer to the manufacturer's documentation that comes with them. If

applicable, ensure that there are no conflicts-for example, two add-in boards sharing the same
interrupt.

o

Are all peripheral devices installed correctly?

o

Are the hard disk drives (up to 6) properly formatted or configured?

o

Are all device drivers properly installed?

o

Are the configuration settings made in Setup correct?

o

Is the operating system properly loaded? Refer to the operating system documentation.

o

Did you press the system power on/off switch on the front panel to turn the server on (power on

light should be lit)?

o

Are all integrated components from the tested components lists? Check the tested memory list

and the supported hardware and operating system list. Go to

http://us.kontron.com/products/systems+and+platforms/communication+rackmount+se

rvers/carrier+grade+servers/ cg2200+carrier+grade+server.html

for links to the tested

component lists.

7.3

Hardware Diagnostic Testing

This section provides a more detailed approach to identifying a hardware problem and locating its source.

CAUTION: Turn off devices before disconnecting cables.

Before disconnecting any peripheral cables from the system, turn off the system and any external
peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral
devices.

1. Turn off the system and all external peripheral devices. Disconnect each of devices from the system,

except for the keyboard and the video monitor.

2. Make sure the system power cord is plugged into a properly grounded AC outlet.

3. Make sure your video display monitor and keyboard are correctly connected to the system. Turn on

the video monitor. Set its brightness and contrast controls to at least two thirds of their maximum
ranges (see the documentation supplied with your video display monitor).

4. Turn on the system. If the power LED does not light, see

Section 7.4.1

,

“Power Light does not Light”

.

7.3.1 Verifying Proper Operation of Key System Lights

As POST determines the system configuration, it tests for the presence of each mass storage device
installed in the system. As each device is checked, its activity light should turn on briefly. Check for the
following:

o

If system LEDs are illuminated, see

Section 7.5

,

“LED Information”

for a description of

the LED lights and steps that need to be taken to correct the problem.

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