Contacting technical support – CANOGA PERKINS 9145E10G NID Software Version 1.0 User Manual
Page 5
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9145E10G NID Software User’s Manual
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Contacting Technical Support
Contact Canoga Perkins technical support (800-360-6642), or your 9145E10G support supplier,
for hardware and software support, including product repairs and part ordering. Please have the
following information available:
•
NID model and serial number
•
NID software version
•
Detailed description of the problem and specific questions
•
Details from messages in system log (if available)
•
Description of any troubleshooting steps already performed and results
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