Quintum Technologies Tenor Call Relay SP - Manual (Page 52)

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Chapter 5: System Alarms
Monitor Alarms
Alarms are brief text messages that appear on your workstation when the Call Relay SP unit encounters a
problem, such as a failed interface, disconnected call, etc. You can reach the Alarm Manager via Command
Line Interface (CLI) alarm monitoring system.
How to Read Alarms
The Alarm Manager reports alarms according to criteria such as the alarm’s severity level, type, description,
etc. There are two alarm types displayed: Active Alarms and Alarm History. An Active Alarm list displays all
the alarms still active on the system; these alarms have not been cleared or deleted. An Alarm History is a list
of the last 100 alarms stored in the system since the last time you performed a delete operation.
Definitions for all generated alarm fields appear in Table 5-1.
Table 5-1 Alarm Fields and Definitions
Field Definition Valid Entry
IP # The unit’s IP address (32 bit
address). Example:192.168.1.34.
Sequence # Internal number used to identify
alarms. 01, 02, 03, etc.
Type (displays only if you gener-
ate an Alarm History) The type of alarm generated. ALR = Alarm. This indicates an
active alarm. CLR= Clear. This
indicates an alarm that has been
cleared from the system.
RPT= Report. This indicates that
the alarm has been generated for
a report. This entry is for internal
use only; if you see a report that
is causing problems, contact cus-
tomer service.
Severity Level or alarm severity. 1 = Critical (complete system is
affected).
2 = Major (major problem is
detected).
3 = Minor (minor problem is
detected).
4 = Info (Information about a
minor problem).
Description A text description of the alarm;
see Table 5-2 for detailed descrip-
tion. Varies.
Slot # Defines which slot the alarm
occurred on. Slot 1.
Device # Defines which device in a slot the
alarm occurred on. Device 1.