Quintum Technologies Tenor Call Relay SP - Manual (Page 68)

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Chapter 7: Call Detail Recording
Overview
The Call Relay SP offers a single point in each network for call management, administration, and call account-
ing. A complete Call Detail Record (CDR) is generated by every call passing through the Call Relay SP in
each direction. This simplifies the process of cross billing between customers. Each partner can compile data
on traffic entering and exiting their network; they are then able to generate and audit inter-company billing.
A Call Detail Record (CDR) is a string of data which contains call information such as call date and time, call
length, calling party, and called party. Through the Call Detail Recording (CDR) feature, the Call Relay SP
unit is able to generate a CDR at the completion of each call. CDRs are collected from multiple Call Relay SP
units simultaneously and continuously.
A CDR file can be created each day to collect CDRs from each Call Relay SP that connects to the server. From
this information you can capture billing type data which can be used by a separate software component to cre-
ate billing reports, view call records, and generate daily/weekly/monthly statistics reports.
The last 9600 CDRs generated are stored by the Call Relay SP unit in a circular buffer (this means that any
number of CDRs over 9600 will overwrite the existing CDRs). We advise that you set up a PC or workstation
to act as a CDR server responsible for receiving the CDRs as they are generated (up to four servers can be set
up to collect CDRs from the Call Relay SP unit). The server will be responsible for capturing CDRs via TCP/
IP, processing/storing them in permanent memory, and producing billing records. Any CDRs not collected
from the Call Relay SP unit will be lost if the unit is powered down.
The CDR software and Billing software mentioned is 3rd party software, and is not provided by Quintum.