Printing problem solution chart – Samsung SCX-6320F User Manual

Page 163

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T

ROUBLESHOOTING

8.22

Printing Problem Solution Chart

Condition

Probable cause

Suggested solutions

Your machine

does not print.

The IEEE-1284 parallel

cable or USB cable is

not connected properly.

Check the cable connection.

The IEEE-1284 parallel

cable or USB cable is

defective.

Check the cable with a computer

and printer to work. If print job is

still not possible, replace the cable.

The port setting is

incorrect.

Check the printer settings in the

Windows Control Panel to make

sure that the print job is being sent

to the correct port. (For Example:

LPT1.)

Your machine

does not print.

(continued)

The toner and drum

cartridges are not

installed properly.

Check that the toner and drum

cartridges are installed properly.

The printer driver may

not be installed

properly.

Reinstall the software.

The parallel port cable

specifications may not

be correct.

Use the IEEE-1284 parallel port

cable supplied with the machine or

replace it with an IEEE-1284

compliant cable.

Half of the page is

blank.

The page layout is too

complex.

Reduce the resolution setting from

600 dpi to 300 dpi. Install more

RAM in the computer.

The page orientation

may be incorrect.

Change the page orientation in the

printer setup dialogue.

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