Samsung SCX-6320F User Manual

Page 168

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8

T

ROUBLESHOOTING

8.27

The incoming fax has

blank spaces or you

received a poor-quality

copy.

The fax machine sending you the fax may be faulty.

The fax machine sending you a fax may have a dirty

document glass. Clean the document glass, referring to

page 7.2.

A noisy phone line can cause line errors.

Check your machine by making a copy.

The toner cartridge may be empty. Replace the toner

cartridge, referring to page 7.3.

Some of the words are

stretched on the

incoming fax.

The fax machine sending you the fax had a temporary

document jam.

There are lines on the

copies or documents you

send.

Check your scan glass for marks, and clean it. See

page 7.2.

The machine dials a

number, but fails to

make a connection with

another fax machine.

The other fax machine may be turned off, out of paper,

or cannot answer incoming calls. Speak with the other

machine operator and ask her or him to sort out the

problem.

Documents are not

stored in the memory

There may not be enough memory to store the

document. If the display shows a “Memory Full”

message, delete any documents you no longer need

from the memory, then restore the document.

Blank areas appear at

the bottom of each page

or on other pages, with

only a small strip of text

printed at the top.

You may have chosen the wrong paper settings in the

user option setting. Refer to the Facsimile User’s Guide

to choose the proper paper size.

Condition

Suggested solutions

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