Avaya AP-6 - Manual (Page 318)

Troubleshooting Concepts
7-2 Avaya Wireless AP-4/5/6 User’s Guide
Troubleshooting Concepts
The following list identifies important troubleshooting concepts and topics.
The most common initialization and installation problems relate to IP
addressing. For example, you must have valid IP addresses for both the
AP and the management computer to access the unit’s HTTP interface.
• IP Address management is fundamental.
• Factory default units are set for “Dynamic” (DHCP) IP Address
assignment. The default IP address for the AP is 169.254.128.132
if your network does not have a DHCP server. If you connect the AP
to a network with an active DHCP server, then use ScanTool to
locate the IP address of your unit. If a DHCP server is not active on
your subnet, then use ScanTool to assign a static IP address to the
unit.
• The Trivial File Transfer Protocol (TFTP) provides a means to
download and upload files. These files include the AP Image
(executable program) and configuration files.
• If the AP password is lost or forgotten, you will need to reset to
default values. The Reset to Factory Default Procedure resets
configuration, but does not change the current AP Image.
• If all else fails… Use the Forced Reload Procedure to erase the
current AP Image and then download a new image. Once the new
image is loaded, use the
Reset to Factory Default Procedure to set
the unit to factory default values and reconfigure the unit.