Kontron TIGH2U Carrier Grade Server - Manual (Page 109)

Kontron Carrier Grade Server TIGH2U
December 2009 Product Guide, rev.1.2
109
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Server Utilities—TIGH2U Server
6.4 Clearing the Password
If the user or administrator password(s) is lost or forgotten, moving the password clear jumper into
the “clear” position clears both passwords. The password clear jumper must be restored to its original
position before a new password(s) can be set. The password clear jumper (J1D2) is shown in
Figure 19, “Recovery Jumper Blocks (J1D1, J1D2, J1D3)” on page 35 .
1. Power down the system and disconnect the power.
2. Open the server chassis. See
Section 3.2.3 , “Removing the Chassis Cover” for instructions.
3. Move the jumper (J1D2) from the normal operation position, Password Clear Protect, at pins 1
and 2 to the Password Clear Erase position, covering pins 2 and 3.
4. Reconnect the power, power up the system.
5. Power down the system and disconnect the power cord.
6. Return the Password Clear jumper (J1D2) to the Password Clear Protect position, covering pins 1
and 2.
7. Close the server chassis. See Section 3.2.4 , “Installing the Chassis Cover” for instructions.
8. Reconnect the power and power up the server.
6.5 BMC Force Update Procedure
When performing a standard BMC firmware update procedure, the update utility places the BMC into
an update mode to allow the firmware to load safely onto the flash device. In the unlikely event that
the BMC firmware update process fails because the BMC is not in the proper update state, the server
board provides a BMC Force Update jumper that can force the BMC into the proper update state. Use
the following procedure if the standard BMC firmware update process fails.
Once the firmware update process completes successfully, the firmware update utility may generate
an error stating that the BMC is still in update mode. Use the following procedure to get out of Update
mode:
1. Power down and remove the power cord.
2. Open the server chassis (remove the top cover).
3. Locate jumper block J1D1 and move the jumper to the Enable position (pins 2-3).
4. Close the server chassis.
5. Reconnect the power and restart the system.
Now perform the standard BMC firmware update procedure as documented in the README.TXT file
included in the BMC Firmware Update package.
Note: Normal BMC functionality is disabled when the Force BMC Update jumper is populated.
The server should never be run with the BMC Force Update jumper populated and this
header should only be used when the standard firmware update process fails. This
header should remain unpopulated by default when the server is running normally.
6. When the update has finished, power down the system and remove the power cord.
7. Open the server chassis (remove the top cover).
8. Close the server chassis.
9. Reconnect the power and restart the system.
10. Locate jumper block J1D1 and move the jumper to the Disable position (pins 1-2).