Kontron TIGH2U Carrier Grade Server - Manual (Page 5)

Kontron Carrier Grade Server TIGH2U
December 2009 Product Guide, rev.1.2
5
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Contents—TIGH2U Server
5.2.2 Replacing the CPU Fans in the Bracket ...................................................... 76
5.2.3 Installing the CPU Fan Assembly............................................................... 77
5.2.4 Removing the PCI Fan Assembly .............................................................. 78
5.2.5 Replacing the PCI Fans in the Fan Bracket ................................................. 81
5.2.6 Installing the Fan Assembly ..................................................................... 82
5.3 Replacing the TAM Board.................................................................................... 83
5.3.1
Removing the TAM Board ........................................................................ 84
5.3.2 Removing the LED Light Pipe Assembly ..................................................... 87
5.3.3 Installing the TAM Board ......................................................................... 88
5.4 Replacing the SAS Front Panel Board ................................................................... 89
5.4.1
Removing the Front Panel Board............................................................... 89
5.4.2 Installing the Front Panel Board ............................................................... 92
5.5 Replacing the Removable Drive Bay Assembly and the SAS Backplane Board............. 93
5.5.1
Removing the Drive Bay Assembly............................................................ 93
5.5.2 Removing the SAS Backplane Board from the Drive Bay Assembly ................ 94
5.5.3 Installing a New SAS Backplane Board ...................................................... 95
5.5.4 Installing the Drive Bay Assembly............................................................. 96
5.6 Replacing the Power Distribution Assembly ........................................................... 97
5.6.1
Removing the Power Distribution Board..................................................... 97
5.6.2 Installing the Power Distribution Board...................................................... 99
5.7 Replacing the Server Board .............................................................................. 100
5.7.1
Removing the Server Board ................................................................... 100
5.7.2 Installing the Server Board .................................................................... 103
5.8 Replacing the CMOS Battery on the Server Board ................................................ 104
6 Server Utilities ...................................................................................................... 106
6.1
Using the BIOS Setup Utility ............................................................................. 106
6.1.1
Starting Setup ..................................................................................... 106
6.1.2 If You Cannot Access Setup ................................................................... 106
6.1.3 Setup Menus ....................................................................................... 106
6.2 Upgrading the BIOS......................................................................................... 107
6.2.1
Preparing for the Upgrade ..................................................................... 108
6.2.1.1
Recording the Current BIOS Settings ......................................... 108
6.2.1.2 Obtaining the Upgrade............................................................. 108
6.2.2 Updating the BIOS ............................................................................... 108
6.3 Clearing the CMOS .......................................................................................... 108
6.4 Clearing the Password...................................................................................... 109
6.5 BMC Force Update Procedure ............................................................................ 109
7 Troubleshooting .................................................................................................... 110
7.1
Resetting the System....................................................................................... 110
7.2 Problems Following Initial System Installation ..................................................... 110
7.2.1
First Steps Checklist ............................................................................. 110
7.3 Hardware Diagnostic Testing............................................................................. 111
7.3.1
Verifying Proper Operation of Key System Lights ...................................... 111
7.3.2 Confirming the Operating System Load ................................................... 111
7.4 Specific Problems and Corrective Actions ............................................................ 112
7.4.1
Power Light does not Light .................................................................... 112
7.4.2 No Characters Appear on Screen ............................................................ 112
7.4.3 Characters are Distorted or Incorrect ...................................................... 112
7.4.4 Ctrl-G Option is not available to Configure RAID ....................................... 113
7.4.5 System Cooling Fans do not Rotate Properly ............................................ 113
7.4.6 Cannot Connect to a Server ................................................................... 113
7.4.7 Diagnostics Pass but the Connection Fails ................................................ 113
7.4.8 The Controller Stopped Working When an Add-in Adapter was Installed ....... 113
7.4.9 The Add-in Adapter Stopped Working Without Apparent Cause ................... 114