Research Concepts RC2500 - Manual (Page 2)

WARRANTY
One Year Limited Warranty
Research Concepts, Inc., RCI, warrants to the original purchaser this product shall be free from defects in
material and workmanship for one year, unless expressed otherwise, from the date of the original
purchase.
During the warranty period, RCI will provide, free of charge, both parts and labor necessary to correct
such defects.
To obtain such warranty service, the original purchaser must:
1. Notify RCI as soon as possible after discovery of a possible defect of:
a. the model and serial number
b. identity of the seller and date of purchase
c. detailed description of the problem, including details on the electrical connection to
associated equipment’s and list of such equipment, and circumstances when problem arose.
d. Obtain a return material authorization (RMA) number from RCI.
2. Deliver the product to RCI, or ship the same in its original container or equivalent, fully insured and
shipping charges prepaid.
Correct maintenance, repair and use are important to obtain proper performance from this product.
Therefore, read the instruction manual carefully and completely. This warranty does not apply to any
defect that RCI determines is due to:
1. Improper maintenance or repair, including the installation of parts or accessories that do not conform
to the quality and specifications of the original parts.
2. Misuse, abuse, neglect, or improper installation including disregard for installation of backup or safety
override equipment.
3. Accidental or intentional damage.
4. Lightening or acts of God.
There are no implied warranties.
The foregoing constitutes RCI’s entire obligation with respect to this product, and the original purchaser
and any user or owner shall have no other remedy and no claim for incidental or consequential damages.
Some states do not allow limitations or exclusions of incidental or consequential damages, so the above
limitation and exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which may vary from
state to state.
For service information:
Phone: (913) 422-0210
FAX: (913) 422-0211
EMAIL: [email protected]