12 java viewer characteristics, 13 common video display problem troubleshooting – Linkskey LKV-9208IP User Manual

Page 48

Advertising
background image


Prima IP User Guide Rev. 1.6

















Power-on / off options grayed-out (unavailable for User privilege)

Now you have got yourself well familiar with Prima IP viewer interface, so go ahead to
use and enjoy the remote viewer connection!

3.12 Java Viewer Characteristics

You can perform likewise operations (except full screen) on java viewer. Although the
java viewer has slightly different menu arrangement, you should find it as easy to
operate on as the win32 viewer interface.

3.13 Common Video Display Problem

Troubleshooting

Prima IP

video server supports most major display modes up to 1600 x 1200.

However, some display problems will occurs, when either there is abnormal or
unusual display output from your server or the display resolution is over the biggest
support of 1600 x 1200, or the display vertical frequency is beyond the support range
in that pixel dimension.

To yield best video results on the viewer screen display on remote login client, you
should also refer to Section 2.3, Prepare your Computers for Connections to Prima IP,
and Section 2.4, More Tips for Server Desktop Configuration for more details about
how to prepare your servers/computers before getting them connected to your Prima
IP.

The followings are some common video display problems and their troubleshooting….

Q. There seems to be many artifacts or residuals not getting refreshed on the viewer
screen. Is there any way to improve the video display quality on viewer screen?

A: The causes of these artifacts or residuals could be:

(1) The video filter currently active on Prima IP is either set at Medium Quality or Low
Quality Level. These two video filter levels are for faster response than the High Quality
Level as to increase the response speed over limited bandwidth condition. If your bandwidth

- 44 -

Advertising
This manual is related to the following products: