Sony Ultra Wide Converter For SEL16F28 and SEL20F28 - Manual (Page 117)

8. Appendix: Troubleshooting 117
Wireless LAN Connection
[Note]
Obstructions and electromagnetic interference between the camcorder and wireless LAN access point or terminal
device, or the ambient environment (such as wall materials) could shorten the communication range or prevent
connections altogether. If you experience these problems, check the connection/communication status after moving
the camcorder to a new location, or bringing the camcorder and access point/terminal device closer together.
Symptom Solution
A terminal device cannot access
the camcorder. ˎ Check the wireless LAN connection (IP address, etc.).
ˎ The communication setting between the access point and client
may be invalid. For details, refer to the operating instructions of
the access point.
You cannot log in to the
camcorder. Check the user name and password that you set.
The web remote control does
not appear. Check the IP address setting.
Internet Connection
Symptom Solution
File uploading fails. The user name and password of the server may not be correct.
Input the correct user name and password.
File uploading is not available. 3G/4G signal conditions may be poor.
Move to another location and try again.
When using the ND Filter
Symptom Solution
The ND filter does not move. You can move the filter to the Clear position manually using the
following procedure.
1
Turn the camcorder POWER switch to the off position.
2
Remove the round cap on the bottom side.
3
Insert a screwdriver in the hole and turn it counterclockwise.
ˎ ˎ The ND filter moves to the Clear position by turning counterclockwise. Continue turning
until reaching the Clear position.
ˎ ˎ Use a screwdriver with ø2.4 mm diameter or smaller. The insertion depth of the screwdriver
is about 3.0 cm (1
3 /
16
in.).
Screwdriver hole
(with cap removed)
4
Set the ND PRESET/VARIABLE switch (page 6) to the PRESET position, and set the ND
FILTER POSITION up/down buttons (page 6) to the CLEAR position.
[Notes]
ˎ ˎ Do not use the procedure above during normal operation. Only use this procedure if the ND filter will not move. The
ND filter may become damaged if this procedure is used during normal operation.
ˎ ˎ After the procedure above is used, consult a Sony service center to have the camcorder repaired.
ˎ ˎ If an error message still appears after performing the procedure above, shooting is still possible.