Troubleshooting – Genicom 3600 User Manual

Page 7

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Contents

vii

Adjusting the Printer 3-13

Adjusting the Print Bias for Print Quality 3-14
Adjusting the Print Intensity 3-15
Adjusting the Printhead Adjustment Lever for Print Quality 3-16
Adjusting the Label Mark Sensor 3-17
Adjusting the Label Gap Sensor 3-19
Adjusting the Label Taken Sensor 3-20

Aligning the Printer 3-21

Aligning the Rollers 3-22
Aligning the Printhead 3-23
Aligning the TTR Supply Hub 3-25

Troubleshooting

About Troubleshooting and Repair 4-3

Troubleshooting Tips 4-3
Where to Start 4-3
Repair 4-3

Troubleshooting Checklist 4-4

Error Handling 4-5

Syntax Errors 4-5
Parameter Errors 4-5
Image Overrun Errors 4-5
Invalid Numeric Character Errors 4-6
Insufficient Storage RAM Errors 4-6
Error Codes 4-6

Printer Operation Problems 4-9

Print Quality Problems 4-10

Communications Problems 4-12

Environmental Problems 4-13

Electrostatic Discharge (ESD) 4-13
Electromagnetic and Radio Frequency Interference 4-14

Ground Loops Between Equipment 4-14
Inadequate Earth Ground 4-14
AC Power Problems (Surges, Sags, Spikes, Noise, and Outages) 4-15

Miscellaneous Problems 4-16

4

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