Genicom 3600 - Manual (Page 74)

3600 Printer Maintenance Manual
4-4
Troubleshooting Checklist
If the host receives an error message or a functional problem with the printer is
encountered, the user’s manual starts with the following:
• Check whether the printer sends an error code to the host in response to a
<BEL> command.
• If an error code is sent, find it in the “Error Codes” table in this chapter. Try
the solution given for the respective error code to attempt to correct the
problem.
• If the printer does not send an error message to the host, try to match the
symptom of your failure in the “Printer Operation Problems” or “Print
Quality Problems” tables in this chapter. Try the solution given for the
respective symptom to attempt to correct the problem.
• Clean the printer components and check all connections.