Genicom 3600 User Manual
Page 77
Troubleshooting
4-7
4
Printer Errors
Error Code
Problem
Solution
00
No error.
01
Invalid bar code check character.
Verify the bar code check character modifier used in the
bar code program command.
02
Invalid number of bar code
characters (Code UPC/EAN).
Verify the number of bar code characters used in the bar
code program command.
04
Bar code check character within
numeric field marks.
Check the bar code program command for accuracy.
05
Supplemental delimiter within
numeric field marks (Code
UPC/EAN).
Check the bar code program command for accuracy.
06
Invalid supplemental character
count (UPC/EAN).
Check the bar code program command for accuracy.
07
More than one supplemental
delimiter (Code UPC/EAN).
Check the bar code program command for accuracy.
08
Invalid start/stop characters
(Codabar).
Verify start and stop characters in the label format.
11
Invalid bar code data.
Verify data in the label format.
12
Data count exceeded.
Data count should not exceed what is specified for the
field.
13
Entering data in non-data entry field.
Check the field for accuracy.
21
Quantity or batch count out of range.
Quantity of labels or number of batches should be
between 1 and 9999.
22
Field increment/decrement out of
range.
Quantity should be between 1 and 9999.
23
Intercharacter/message delay out of
range.
Delay should be between 0 and 9999.
24
Missing preamble/postamble data.
Delete the setup for preamble or postamble data, or
include the data.
25
Invalid format transmission syntax.
Check the format transmission syntax. The correct
syntax is <ESC>x{n} with n ranging from 0 to 19.
26
Invalid page transmission syntax.
Check the page transmission syntax. The correct syntax
is <ESC>y{n} with n ranging from 0 to 9.
27
Invalid font transmission syntax.
Check the font transmission syntax. The correct syntax
is <ESC>v{n} with n ranging from 0 to 24.
28
Invalid UDC transmission syntax.
Check the UDC transmission syntax. The correct syntax
is <ESC>u{n} with n ranging from 0 to 99.