Konica Minolta BIZHUB PRO bizhubPRO920 - Manual (Page 114)

5 Troubleshooting
5-2 bizhub PRO 920
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5 Troubleshooting
5.1 If “Please Call Service” Message Is Displayed
A “Please call service” message indicates a machine condition that requires
the attention of your service representative.
The Call for Service Screen usually displays the telephone and facsimile
numbers of your service representative.
7 CAUTION
The Call for Service Screen is displayed.
%
Be sure to contact your service representative immediately by follow-
ing the procedure below.
To contact service representative
1
Make note of the report code number indicated in the right side area of
the screen.
2
Turn OFF the sub power switch and main power switch.
3
Unplug the machine.
4
Contact your service representative and report the condition and report
code number.