Konica Minolta BIZHUB PRO bizhubPRO920 - Manual (Page 127)

Troubleshooting 5
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5.7 Troubleshooting Tips
Main Body
Case Checkpoint Remedy
The machine does not
operate even if the
main power switch and
sub power switch are
on. Is the power plug firmly in-
serted in wall socket? Firmly insert the power plug in wall
socket.
Is the Power Save LED on? The machine cannot be turned on
due to the Weekly Timer function.
See page 2-28 to operate Timer In-
terrupt, or consult your administrator.
Copying does not be-
gin after pressing
[Start]. Is front door or left side door
of the machine open? Securely close the front door and left
side door of the machine.
Is there appropriate paper
size in a tray? Load the paper size selected for the
original.
Is the print quantity entered
properly? Enter an appropriate number for print
quantity.
Is the Finisher door open? Securely close the Finisher door.
Is the Trimmer unit front door
or Trimmer stacker cover
open? Securely close the Trimmer unit front
door and Trimmer stacker cover.
Copy image is not
clean or shows spots. Is the original glass clean? Wipe the glass, if necessary.
Is the original document
clean? Erase spots on the original, if any.
Is the copy density adjusted
properly? Manually specify copy density to se-
lect the appropriate exposure level.
If further adjustment is required, see
POD Administrator’s reference.
Copy image is too light. Is the copy density adjusted
properly? Manually specify copy density to se-
lect the appropriate exposure level.
If further adjustment is required, see
POD Administrator’s reference.
Is the message “Please add
toner” displayed? Add toner.
Copy quality is poor. Is copy paper damp? Replace the paper, if necessary.
Consult your service representative.
Magnification cannot
be changed. Is Reduce&Shift function se-
lected? Release Reduce&Shift mode.
Copying does not
resume after mishan-
dled paper is removed. Is any mishandled paper left? Check copier diagram on touch pan-
el for additional indications of mis-
handled paper.
Duplex modes cannot
be selected. Is ADF open? Fully close ADF.
Using user authentica-
tion, copies cannot be
made after password is
entered. Is the message “Copy limit
reached” displayed? Contact your administrator.