Lenovo 6532 - Manual (Page 100)

Table 5. DSA Preboot messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a Trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number
Component Test State Description Action
215-801-xxx DVD Drive • Verify
Media
Installed
• Read/
Write
Test
• Self-Test
Messages
and
actions
apply to all
three tests.
Aborted Unable to
communicate
with the
device
driver.
1. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.lenovo.com/support.
2. Run the test again.
3. Check the drive cabling at both ends for loose
or broken connections or damage to the cable.
Replace the cable if it is damaged.
4. Run the test again.
5. For additional troubleshooting information, go
to http://www.lenovo.com/support.
6. Run the test again.
7. Make sure that the system firmware is
at the latest level. The installed firmware
level is shown in the DSA event log in the
Firmware/VPD section for this component. For
more information, see “Updating the firmware”
on page 211.
8. Run the test again.
9. Replace the DVD drive.
10. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support..
92 Hardware Maintenance Manual