Troubleshooting tables, Easystartup problems – Lenovo 6532 User Manual

Page 54

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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

• See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which

components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

• If an action step is preceded by “(Trained service technician only),” that step must be performed only by

a trained service technician.

IMM Test Alert Generated by %1.(%1
= user ID)

Info

A user has generated a test
alert from the IMM.

No action; information only.

Security: Userid: '%1' had %2 login
failures from an SSH client at IP
address %3.(%1 = user ID; %2 =
MaximumSuccessiveLoginFailures
(currently set to 5 in the firmware);
%3 = IP address, xxx.xxx.xxx.xxx)

Error

A user has exceeded
the maximum number of
unsuccessful login attempts
from SSH and has been
prevented from logging in for
the lockout period.

1. Make sure that the correct

login ID and password are
being used.

2. Have the system administrator

reset the login ID or password.

Troubleshooting tables

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.

If you have just added new software or a new optional device and the server is not working, do the following
before using the troubleshooting tables:

1. Check the system-error LED on the operator information panel to see if it is lit.

2. Remove the software or device that you just added.

3. Run the diagnostic tests to determine whether the server is running correctly.

4. Reinstall the new software or new device.

EasyStartup problems

Table 3. EasyStartup DVD

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

• See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which

components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

• If an action step is preceded by “(Trained service technician only),” that step must be performed only by

a Trained service technician.

• Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,

hints, tips, and new device drivers or to submit a request for information.

Symptom

Action

The EasyStartup DVD
will not start.

• Make sure the server supports the EasyStartup program and has a startable (bootable)

DVD drive.

• If the startup (boot) sequence settings have been changed, make sure the DVD drive

is first in the startup sequence.

• If more than one DVD drive is installed, make sure that only one drive is set as the

primary drive. Start the EasyStartup DVD from the primary DVD drive.

The operating-system
installation program
continuously loops.

Make more space available on the hard disk.

The EasyStartup
program will not start
the operating-system
media.

Make sure that the operating-system media is supported by the EasyStartup program.
See the EasyStartup User Guide for a list of supported operating-system versions. The
EasyStartup User Guide and compatibility notes are available through the EasyStartup
program.

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Hardware Maintenance Manual

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