Chapter 4. diagnostics, Diagnostic tools, Event logs – Lenovo 6532 User Manual

Page 25

Advertising
background image

Chapter 4. Diagnostics

This chapter describes the diagnostic tools that are available to help you solve problems that might occur in
the server.

Diagnostic tools

The following tools are available to help you diagnose and solve hardware-related problems:

POST error messages and error logs

The power-on self-test (POST) generates messages to indicate successful test completion or the
detection of a problem. See “POST” on page 19, “Event logs” on page 17, and “POST error codes” on
page 19
for more information.

Troubleshooting tables

These tables list problem symptoms and actions to correct the problems. See “Troubleshooting tables”
on page 46
for more information.

Dynamic System Analysis (DSA) Preboot diagnostic programs

The DSA Preboot diagnostic programs provide problem isolation, configuration analysis, and error log
collection. The diagnostic programs are the primary method of testing the major components of the server
and are stored in integrated USB memory. The diagnostic programs collect the following information
about the server:
– System configuration
– Network interfaces and settings
– Installed hardware
– Service processor status and configuration
– Vital product data, firmware, and UEFI configuration
– Hard disk drive health
– RAID controller configuration
– Controller and service processor event logs, including the following information:

– System error logs
– Temperature, voltage, and fan speed information
– Self-monitoring Analysis, and Reporting Technology (SMART) data
– Machine check registers
– USB information
– Monitor configuration information
– PCI slot information

The diagnostic programs create a merged log that includes events from all collected logs. The information
is collected into a file that you can send to Lenovo service and support. Additionally, you can view the
server information locally through a generated text report file. You can also copy the log to removable
media and view the log from a Web browser. See “Running the diagnostic programs” on page 65 for
more information.

Server LEDs

Use the LEDs on the server to diagnose system errors quickly. See “System-board LEDs” on page 112
for more information.

Event logs

Error codes and messages are displayed in the following types of event logs:

© Copyright Lenovo 2009, 2010

17

Advertising
This manual is related to the following products: