Viewing the test log, Diagnostic messages – Lenovo 6532 User Manual

Page 74

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Viewing the test log

To view the test log when the tests are completed, type the view command in the DSA interactive menu,
or select Diagnostic Event Log in the graphical user interface. To transfer DSA Preboot collections to an
external USB device, type the copy command in the DSA interactive menu.

Diagnostic messages

The following table describes the messages that the diagnostic programs might generate and suggested
actions to correct the detected problems. Follow the suggested actions in the order in which they are
listed in the column.

Table 5. DSA Preboot messages

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

• See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which

components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

• If an action step is preceded by “(Trained service technician only),” that step must be performed only by

a Trained service technician.

• Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,

hints, tips, and new device drivers or to submit a request for information.

Message
number

Component Test

State

Description

Action

089-801-xxx CPU

CPU
Stress Test

Aborted Internal

program
error.

1. Turn off and restart the system.

2. Make sure that the DSA code is at the latest

level. For the latest level of DSA code, go to
http://www.lenovo.com/support.

3. Run the test again.

4. Make sure that the system firmware is

at the latest level. The installed firmware
level is shown in the DSA event log in the
Firmware/VPD section for this component. For
more information, see “Updating the firmware”
on page 211.

5. Run the test again.

6. Turn off and restart the system if necessary to

recover from a hung state.

7. Run the test again.

8. Replace the following components one at a

time, in the order shown, and run this test again
to determine whether the problem has been
solved:

a. (Trained service technician only)

Microprocessor board

b. (Trained service technician only)

Microprocessor

9. If the failure remains, go to the Lenovo support

Web site at
http://www.lenovo.com/support to check for
technical information, hints, tips, and new
device drivers or to submit a request for
information.

66

Hardware Maintenance Manual

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