Lenovo 6532 User Manual

Page 101

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Table 5. DSA Preboot messages (continued)

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is

solved.

• See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which

components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

• If an action step is preceded by “(Trained service technician only),” that step must be performed only by

a Trained service technician.

• Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,

hints, tips, and new device drivers or to submit a request for information.

Message
number

Component Test

State

Description

Action

215-802-xxx DVD Drive

• Verify

Media
Installed

• Read/

Write
Test

• Self-Test

Messages
and
actions
apply to all
three tests.

Aborted The media

tray is open.

1. Close the media tray and wait 15 seconds.

2. Run the test again.

3. Insert a new CD/DVD into the drive and wait for

15 seconds for the media to be recognized.

4. Run the test again.

5. Check the drive cabling at both ends for loose

or broken connections or damage to the cable.
Replace the cable if it is damaged.

6. Run the test again.

7. Make sure that the DSA code is at the latest

level. For the latest level of DSA code, go to
http://www.lenovo.com/support.

8. Run the test again.

9. For additional troubleshooting information, go

to http://www.lenovo.com/support.

10. Run the test again.

11. Replace the DVD drive.

12. If the failure remains, go to the Lenovo Web site

for more troubleshooting information at
http://www.lenovo.com/support..

215-803-xxx DVD Drive

• Verify

Media
Installed

• Read/

Write
Test

• Self-Test

Messages
and
actions
apply to all
three tests.

Failed

The disc
might be in
use by the
system.

1. Wait for the system activity to stop.

2. Run the test again

3. Turn off and restart the system.

4. Run the test again.

5. Replace the DVD drive.

6. If the failure remains, go to the Lenovo Web site

for more troubleshooting information at
http://www.lenovo.com/support..

Chapter 4

.

Diagnostics

93

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