Hypervisor problems – Lenovo 6532 User Manual
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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a Trained service technician.
• Go to the Lenovo support Web site at to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom
Action
Multiple hard disk drives are
offline.
1. Review the storage subsystem logs for indications of problems within the storage
subsystem, such as backplane or cable problems.
2. See “Problem determination tips” on page 104.
A replacement hard disk drive
does not rebuild.
1. Make sure that the hard disk drive is recognized by the controller (the green
hard disk drive activity LED is flashing).
2. Review the SAS/SATA RAID controller documentation to determine the correct
configuration parameters and settings.
A green hard disk drive activity
LED does not accurately
represent the actual state of
the associated drive.
1. If the green hard disk drive activity LED does not flash when the drive is in use,
run the DSA disk drive test (see “Diagnostic tools” on page 17.
2. Use one of the following procedures:
• If the drive passes the test, replace the backplane.
• If the drive fails the test, replace the drive.
An amber hard disk drive
status LED does not accurately
represent the actual state of
the associated drive.
1. If the amber hard disk drive LED and the RAID controller software do not indicate
the same status for the drive, complete the following steps:
a. Turn off the server.
b. Reseat the SAS/SATA controller.
c. Reseat the backplane signal cable and backplane power cable.
d. Reseat the hard disk drive.
e. Turn on the server and observe the activity of the hard disk drive LEDs.
2. See “Problem determination tips” on page 104.
Hypervisor problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a Trained service technician.
• Go to the Lenovo support Web site at to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom
Action
If an optional embedded
hypervisor flash device is not
listed in the expected boot
order, does not appear in the
list of boot devices, or a similar
problem has occurred.
1. Make sure that the optional embedded hypervisor flash device is selected on the
boot manager (<F12> Select Boot Device) at startup.
2. Make sure that the embedded hypervisor flash device is seated in the connector
correctly (see “Replacing a USB embedded hypervisor flash device” on page 133.
3. See the documentation that comes with the optional embedded hypervisor flash
device for setup and configuration information.
4. Make sure that other software works on the server.
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Hardware Maintenance Manual