NEC UNIVERGE NEAX 2000 IPS - Manual (Page 108)

Chapter 5 Station Equipment
Page 5- 22 UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide
Issue 6
Links with PC applications:
Now you can collaborate on a white board application (Word
® or Excel ® document or any other
application) that is operating on your PC and the PC at a distant site. Simply place a call to the far-
end Dterm SP30 user and activate the application you will be collaborating on. You are now able to
have a more productive conversation
.
Internet Link:
The Dterm SP30 can be assigned with a common database link for fast access to a particular site.
This link could be an Internet link that needs to be accessed when receiving or placing a call (i.e.,
you receive a call from a customer and need to look up information that is contained in a database).
Previously, you needed to locate and launch the application before loading the file. Now with the
Dterm SP30, simply select the Internet link and the database file is opened, bringing it all together
in one user interface.
Real Time Communication:
In addition to providing a voice and data collaboration link, you can also chat with a remote Dterm
SP30. This is ideal for the real quick conversation you need with a distant Dterm SP30 user. Maybe
you’re on a call and need to get a quick response from a co-worker. There’s no need to put the
customer on hold and call the co-worker for an answer. Instead, send a chat message and get your
answer in real time. The Dterm SP30 will store all your chat messages in a log so that you can use
them for future reference. Additional features of the Dterm SP30: forwarding control selection for
different call modes, videoconferencing capabilities, automatic downloading of telephony features to
the display and diagnostic capacities for audio problem notification.
Presence/Status
The presence/status functionality allows the user to confirm a buddy’s presence/status with a visual
indication (ICON) and text message on the Dterm SP30 GUI. The presence/status information is
provided by the OpenWorX servers (LSI) package
.
8/6 Party Conference Control
When the trunk conferencing card is configured within the voice switch and the voice trunk channel
is configured in the program utility for the Dterm SP30, a user can dynamically setup and save
future dated collaboration conferences. All the conferences can be activated immediately upon
configuration or saved for a future date upon activation. When the conference is activated, the
Dterm SP30, with the help of the Voice sever, places calls to the configured participants based on
the number which are user predefined. Conferences do not require users to be Dterm SP30 users
for voice only conference calls. Only Dterm SP30 users will utilize additional features like
application sharing and messaging during call.
Collaboration
Collaboration of a Dterm or PS handset links capabilities to the Dterm SP30 GUI. In this mode, all
the voice connections will be directed to a Dterm or across the PS infrastructure instead of through
Dterm SP30 USB handset. The Dterm SP30 GUI will give the indication that it has received a call
such as caller ID, ringing information and notification as to the state of the line. The only thing that
changes is voice path being directed to the Dterm or PS handset. The Dterm SP30 will provide data
collaboration interface.
Collaboration Terminal list:
ITN Terminal (NEC SIP)
Dterm
Dterm IP
Analog Terminal
PCS/PHS