NEC UNIVERGE NEAX 2000 IPS - Manual (Page 376)

Chapter 19 Voice Messaging Systems
Page 19- 14 UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
Issue 6
Guests A guest is a person who is hosted by a particular subscriber and given a “guest mailbox.”
Guest privileges allow a person to communicate with their host subscriber through voice messages.
Hacker Prevention Features are as follows:
Mandate a default password on each new box so they are not left “unprotected”.
Allow system administrators to change the default security code via the administration console.
Force new subscribers to change the default security code upon first-time enrollment .
Hospitality is an optional special guest messaging service, which offers room guests a shortened
system conversation for ease of use. This package includes 5 guest languages and PMS Integration.
Last in-First out / First In-First out (LIFO/FIFO ). System administrator can set LIFO/FIFO for entire
categories of messages (e.g., all messages from other subscribers would be played back in either LIFO
or FIFO order; message playback no longer grouped by subscriber name).
Message order allows users to hear messages in the order most convenient.
Playback order allows the system administrator to set playback order separately for new messages and
old messages for maximum flexibility and convenience.
Live Monitor is a new digital feature that lets a subscriber listen to a caller leaving a message in their
voice mailbox. The subscriber can also pick up the call during the recording to connect. Live monitor is
initiated by pressing a line key on a Dterm
® Series (III or higher) phone. This feature requires the Digital
Dterm voice card(s) (i.e., D/42-NE2, D/42JCT-U or D/82JCT-U).
Message editing by both inside and outside callers With message editing, callers can edit all or part
of a message they’ve just recorded—listen to the message, add to it, delete it, re-record it, etc.
Message-return receipts and receipt summaries. Return receipts give subscribers detailed
information about each message he or she sends, including exactly when the recipient opened the
message. For a group message, return receipts tell when everyone in the group opened the message
(for dispatch groups, it identifies the person who heard the entire message and when). Receipt
summaries quickly tell the user whether or not a particular subscriber opened any or all of the
messages sent and whether he or she left the sender any messages.
Message waiting notification The NEAX PBX’s message waiting indicator is activated when a
subscriber has new messages. This may be the extension’s Message Waiting Lamp or Stutter dial
tone.
Multiple subscriber interfaces. Individual subscribers on the same system have a choice of using the
easy 1 for Yes, 2 for No interface or the Menu options interface.
1 for Yes, 2 for No interface. Using the “1 for Yes and 2 for No” option, users access all functions by
responding to simple yes-or-no questions.
Menu options. NEAXMail AD-64 offers a traditional voice mail menu interface, as well as the yes-and-no
interface. Menu options make it easy for experienced users to access all functions quickly.
Quick keys. Yes-and-no interface users can utilize the 4 through 7 keys to jump to specific options or
features.
Outside caller group messaging Outside callers can leave a message for a group of subscribers
instead of a single subscriber. Messages can be left to either a public or private group and will follow
the delivery method assigned to the group.
Personal Mailbox Each subscriber within an organization can have a private voice mailbox. The
NEAXMail AD-64’s internal database provides up to 65,000 voice mailboxes.