Activesync troubleshooting, Ch 8 – UTStarcom PN-820 User Manual

Page 205

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203

C

H

8

Windows

Mobile Version

5.0 Support

Code

Windows

Mobile 2003

Support Code

(if different)

Error Message

Troubleshooting

information

0x8502000A

0x8004227D

The server could

not be reached. This

can be caused by

temporary network

conditions.

This condition is generally

temporary. Try to sync

again later.

0x8502000B

Cannot connect with

current connection

settings. To change

your connection

setting, tap Settings.

This is typically caused by

not having a valid network

or modem connection set

up. Check your connection

settings and try to sync

again.

0x8502000C

0x8004225D

The server could

not be reached. This

can be caused by

temporary network

conditions.

This condition is generally

temporary. Try to sync

again later.

0x8502000D

0x800422BE

Synchronization

interrupted.

The connection attempt

was abruptly ended. Try to

sync again.

0x85030000

0x80140010

You are roaming,

and you have chosen

not to use your

schedule settings

while roaming.

Try to sync again when

you are within your

network coverage area.

You can sync manually

while roaming if you

are willing to incur any

roaming charges.

0x85030019

0x80140022

ActiveSync

was unable to

synchronize because

your wireless phone

was off.

The phone is turned off.

Turn the phone on and try

to sync again.

0x85030027

Exchange Server

requires certificates

to log on. Connect

your device to your

PC on the corporate

network to obtain a

certificate.

In environments where

security certificates are

required, sync cannot be

completed until the proper

certificate is obtained. You

may need to contact an

administrator to obtain a

certificate.

ACTIVESYNC TROUBLESHOOTING

Windows

Mobile Version

5.0 Support

Code

Windows

Mobile 2003

Support Code

(if different)

Error Message

Troubleshooting

information

0x85010019

0x8004223A

ActiveSync

encountered network

problems or an

internal server error

while synchronizing.

Exchange Server reports

an Internet error. This

condition is generally

temporary. Try to sync

again later.

0x85020002

0x800422BD

The server could

not be reached. This

can be caused by

temporary network

conditions.

The connection to

Exchange Server was

lost. This condition is

generally temporary. Try to

sync again later.

0x85020003

0x8004225E

The server could

not be reached. This

can be caused by

temporary network

conditions.

The connection to

Exchange Server was

lost. This condition is

generally temporary. Try to

sync again later.

0x85020004

0x8004225F

Synchronization

interrupted.

The connection was

ended by the user. Re-

establish the connection

and try to sync again.

0x85020006

0x80040024

Cannot connect with

current connection

settings. To change

your connection

setting, tap Settings.

This is typically caused by

not having a valid network

or modem connection set

up. Check your connection

settings and try to sync

again.

0x85020007

0x8004227E

The server could

not be reached. This

can be caused by

temporary network

conditions.

Due to poor network

conditions, sync with

Exchange Server could

not be completed. This

condition is generally

temporary. Try to sync

again later.

0x85020008

0x80042263

Unable to connect.

Voice call is in

progress.

A voice call was in

progress and interrupted

sync. Connection is

normally resumed upon

completion of the call.

0x85020009

0x80042262

The server could

not be reached. This

can be caused by

temporary network

conditions.

Due to poor network

conditions, sync with

Exchange Server could

not be completed. This

condition is generally

temporary. Try to sync

again later.

ACTIVESYNC TROUBLESHOOTING

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