Activesync troubleshooting, Ch 8 – UTStarcom PN-820 User Manual

Page 211

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209

C

H

8

ACTIVESYNC TROUBLESHOOTING

Windows

Mobile Version

5.0 Support

Code

Windows

Mobile 2003

Support Code

(if different)

Error Message

Troubleshooting

information

0x80072f0b

Synchronization

could not be

completed. Try again

later.

This in an Internet

error that is generally

temporary. Try to sync

again later.

0x80072f0d

80072f0d

The security

certificate on the

server is invalid.

Contact your

Exchange Server

administrator or

ISP to install a valid

certificate on the

server.

ActiveSync does not

recognize the Certificate

Authority that generated

the server’s certificate. If

you sync on a schedule,

sync has been changed

from scheduled to manual.

0x80072F7A

ActiveSync

encountered a

problem on your

device.

This condition is generally

temporary. Try to sync

again later.

0x80072F7C

ActiveSync

encountered a

problem on your

device.

This condition is generally

temporary. Try to sync

again later.

0x86000106

A critical error has

occurred. ActiveSync

can recover from

this error, but the

next time you

synchronize, you

may lose changes

made since your

last successful

synchronization.

Any changes made to

synchronized information

on the device since the

last successful sync will

be lost the next time you

sync, but sync should

succeed.

0x8600050D

A critical error has

occurred. ActiveSync

can recover from

this error, but the

next time you

synchronize, you

may lose changes

made since your

last successful

synchronization.

Any changes made to

synchronized information

on the device since the

last successful sync will

be lost the next time you

sync, but sync should

succeed.

Windows

Mobile Version

5.0 Support

Code

Windows

Mobile 2003

Support Code

(if different)

Error Message

Troubleshooting

information

0x80072f05

0x80072f05

The security

certificate on the

server has expired.

Check that the date

and time on your

device are correct.

The date on the certificate

for the Secure Sockets

Layer (SSL) connection

does not match your

device settings. Your

device date and time

are incorrect, or the

certificate is expired. If the

certificate has expired,

you may need to contact

an Exchange Server

administrator. If you sync

on a schedule, sync

has been changed from

scheduled to manual.

0x80072f06

You have an

incorrect SSL

certificate common

name in the Host

Name field. For

example, you may

have entered www.

server.com, when

the common name

on the certificate

is actually www.

different.com. Make

sure the server name

is entered correctly.

The Exchange Server

name in your ActiveSync

settings is different

from the one required

to establish a Secure

Sockets Layer (SSL)

connection. Correct the

Exchange Server name

and try to sync again. If

you sync on a schedule,

sync has been changed

from scheduled to manual.

0x80072f07

Synchronization

could not be

completed. Try again

later.

This in an Internet

error that is generally

temporary. Try to sync

again later.

0x80072f08

Synchronization

could not be

completed. Try again

later.

This in an Internet

error that is generally

temporary. Try to sync

again later.

0x80072f09

Synchronization

could not be

completed. Try again

later.

This in an Internet

error that is generally

temporary. Try to sync

again later.

0x80072f0a

Synchronization

could not be

completed. Try again

later.

This in an Internet

error that is generally

temporary. Try to sync

again later.

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