AASTRA 6739i User Guide EN - Manual (Page 145)

41-001317-05 REV01 – 06.2013
139
Handling Calls
You can handle calls on the phone by placing calls on hold, transferring calls, or joining calls in a conference. You can use
the following method to perform these functions:
Placing a Call on Hold
You can place an active call on hold by pressing the Hold key, or by pressing the key. When you place
a call on hold, only your phone can retrieve the call.
To place a call on hold:
Automatic Hold
When juggling between calls, you do not have to press the hold key to go from one call to the next. The phone automati-
cally puts your current call on hold as soon as you press a new line/call appearance key. If you have more than one call on
hold, you can reconnect to a held call by pressing the line/call appearance key where that call is being held. Press
to disconnect the call.
• To place an active call on hold, you can press the key or the key.
• To transfer a call, you can press the key or the key.
• To place a call in conference, you can press the key or the key.
Each of these methods is described in the following paragraphs.
IP Phone UI
1. Connect to an active call (if not already connected).
2. Press the Hold key on the phone or the key on the screen.
The line/call appearance LED begins to flash slowly and the Message Waiting Indicator (MWI) flashes quickly. The
screen displays the information about the caller on hold and the picture ID (if this feature is enabled on your
phone). An incremental timer clocks the amount of time that the caller has been on hold.
To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The
line/call appearance LED for the call on hold remains flashing to indicate that you are still connected.
Hold
Transfer
Conf
Hold
Hold
L1 John Smith 401
12 : 45pm
Mon Jan 1
Home
DND
404
Call Forward
406
Flash
Intercom
Paging
Park
Pickup
402
Hold
Conf
Mute
Transfer
00:45
Carol Dun
6006
Call is on
hold
Caller on hold
Timer that
indicates
length of time
that caller has
been on-hold
Call On Hold Screen