AASTRA 6739i User Guide EN - Manual (Page 146)

Handling Calls
140
41-001317-05 REV01 – 06.2013
Retrieving a Held Call
To reconnect to a call press the line/call appearance key where that call is being held. If you press the call/line appear-
ance key again, you disconnect from the call.
Transferring Calls
Blind Transfer
A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the
call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the
extension or outside line you transferred to.
Consultative Transfer
You also have the option to consult with the person you are transferring the call to, before you complete the transfer. To
do this, simply remain on the line until the receiving party answers the call. After consulting with the receiving party, you
can either complete the transfer or cancel the transfer to go back to the original call.
Pre-Dial & Live Dial Mode
By default, when users are initiating a conference call or transfer, they will not hear a dial tone before dialing begins (pre-
dial mode). The phone does not automatically dial out the number until the user presses the “Transfer” (Xfer)
key. This
allows the users to make changes to the dialing number before initiating the call. Administrators can configure a live dial
mode.
In live dial mode, when the user is completing a conference call or transfer, they will hear a dial tone before dialing
begins. In addition, the phone will either match the number to the dial plan or wait for the set digit timeout.
In the default pre-dial mode, users are able to edit the destination number prior to dialing, whereas in live dial mode
they are not able to, however the “Dial” and “Cancel” softkeys are provided while the user inputs the number.
During an incoming call, the Transfer Key displays on the screen.
IP Phone UI
Transfer Key Transfer Key
Phone Front Panel
L1 John Smith 401
12 : 45pm
Mon Jan 1
Home
DND
404
Call Forward
406
Flash
Intercom
Paging
Park
Pickup
402
Hold
Conf
Mute
Transfer
00:45
Carol Dun
6006
Connected and Active Call Screen