AASTRA 6739i User Guide EN - Manual (Page 195)

Available Features Enabled by Administrators
41-001317-05 REV01 – 06.2013
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Diverting Calls from Your Phone
Your Administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another phone
if required.
When an outgoing call from your phone is being diverted to another destination (i.e., via call forward), the phone displays
the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion. Similarly, at
the new destination, the Caller ID of the original call destination displays.
See examples of the phones’ LCD below.
The diversion LCD screens scroll every 3 seconds.
To enable this call diverting feature, contact your System Administrator.
Call Diversion Example
1. Tim calls Mark at x400.
2. Mark’s phone is busy.
3. Mark’s phone diverts the incoming call to another destination (Roger @ x 464).
4. Tim’s phone displays name and extension of where the call is being diverted to and reason for diverting
the call. The screen scrolls between Screen 1 and Screen 2.
5. Roger’s phone accepts the call and displays the name and number of the phone the incoming call (Tim)
and the name (or number) of the original destination (Mark). The screens scroll between Screen 1 and
Screen 2.
Tim’s Phone @ x462
Roger’s Phone @ x464
diverted to
Tim @ 463 calls Mark’s phone which is busy
Roger @ 464 receives the incoming call from Tim
diverted from Mark
and diverts to Roger.
L1 Tim 462 12 : 45pm
Mon Jan 1
Home
DND
404
Call Forward
406
Flash
Intercom
Paging
Park
Pickup
402
Answer Reject
Silence
Roger
464
L1 Tim 462 12 : 45pm
Mon Jan 1
Home
DND
404
Call Forward
406
Flash
Intercom
Paging
Park
Pickup
402
Answer Reject
Silence
Diverting:
User-Busy
L1 Mark 464 12 : 45pm
Mon Jan 1
Answer Reject
Tim
462
L1 Mark 464 12 : 45pm
Mon Jan 1
Answer Reject
Via
Mark