Handling calls – AASTRA 6739i User Guide EN User Manual
Page 147
Handling Calls
41-001317-05 REV01 – 06.2013
141
Using the
Key or the
softkey, you can transfer the call before answering it (Blind Transfer), or answer
the call and then transfer it (Consultative Transfer).
For a Blind Transfer:
For Consultative Transfer:
Transferring Calls in Pre-Dial Mode
Use the following procedure to transfer a call to another extension in pre-dial mode.
Transferring Calls in Live Dial Mode
Use the following procedure to transfer a call to another extension in live dial mode.
•
Press the
Key or the
during the ringing of an incoming call.
•
Press the
Key or the
after answering the incoming call and speaking with the caller.
1.
Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2.
Press the
Key or the
. You will not hear a dial tone before dialing begins.
3.
Enter the extension number (or the outside number) to Party 2. This is the Party for which you want to transfer Party 1.
To cancel the transfer you can either select Cancel on the display screen, press
, or hangup the handset.
Note:
Users are able to edit the destination number (“Backspace” softkey is provided and navigation key is functional to
move the cursor to the desired location).
4.
Complete either a blind or consultative transfer:
a)
To complete a blind transfer, press the Transfer Key again before the receiving end answers.
b)
To complete a consultative transfer, press Dial and remain on the line to speak with the Party 2, before either
pressing the Transfer Key or
, or hanging up the handset to transfer Party 1 to Party 2.
1.
Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2.
Press the
Key or the
. You should hear a dial tone before the dialing begins.
3.
Enter the extension number (or the outside number) to Party 2. This is the Party for which you want to transfer Party 1.
To cancel the transfer prior to the completion of dialing, you can either select Cancel on the display screen, press
, or hang-up the handset.
To cancel the transfer after dialing has been completed and the ringback tone is heard, you can select Cancel.
Note:
Users are not able to edit the destination number as the phone will either match the inputted number to a dial plan
or wait for the set digit timeout.
4.
Complete either a blind or consultative transfer:
a)
To complete a blind transfer, press the Transfer Key again, or
, or hang-up the handset before the set
digit timeout.
b)
To complete a consultative transfer, press Dial or wait for the number match or timeout and remain on the line
to speak with the Party 2, before either pressing the Transfer Key or
, or hanging up the handset to
transfer Party 1 to Party 2.
Transfer
Transfer
Transfer
Transfer
Transfer