Solution and troubleshooting, 1 faults and possible causes, Chapter – Xylem SSW-07 Soft-Starter User Manual

Page 48

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47

English

6.1 FAULTS AND

POSSIBLE

CAUSES

SOLUTION AND TROUBLESHOOTING

When an error is detected, the Soft-Starter is blocked (disabled)

and the LED’s indicate this error by means of intermittent flashes.

In order that the Soft-Starter operates normally again after an error

trip, it is necessary to reset it. This procedure is performed in the

following ways:

Disconnecting and reapplying the AC power (power-on RESET);

Pressing the “RESET” key in the SSW-07 front panel (RESET

key);

Automatically by the automatic RESET. Enable this function via

DIP Switch (auto);

Via digital input DI2 or DI3.

Protection

Description and

Fault Display

Activation Description

Probable Causes

Reset

Phase loss or

Undercurrent

E03

(LED Phase

Loss)

Flashing

At starting: It occurs when there

is no voltage in the power supply

terminals (R/1L1, S/3L2 and

T/5L3) or when the motor is

disconnected.

With the motor running: It trips

when the current stays below

the programmed value longer

than the programmed time.

Referring to the nominal motor

current.

When the parameters are set

with the factory default values,

then this protection trips after

elapsing 1 second with phase

loss either at the input or at the

output (motor). It trips when the

current circulating through the

SSW-07 is less than 20 % of

the value adjusted at the Motor

Current trimpot.

In hydraulic pump applications, it may

be running with no load.

Phase loss in the three-phase

network.

Short-circuit or fault at the thyristor or

By-pass.

Motor not connected.

Motor connection is incorrect

Loose contact in the connections.

Starting problems with the input

contactor.

Input fuses are blown.

Incorrect programming of the Motor

Current trimpot.

Motor current consumption lower

than required for phase loss

protection to work.

Power-on.

Reset key.

Auto-reset.

DIx.

Over

temperature

in the power

section

E04

(LED Fault)

Flashes once

(LED Ready)

On

When the heatsink temperature

is superior to the limit.

Also trips when the temperature

sensor is not connected.

Shaft load too high.

Elevated number of successive

starts.

Internal temperature sensor not

connected.

Starting cycle requires ventilation kit

(models from 45 A to 200 A).

Power-on.

Reset key.

Auto-reset.

DIx.

table 6.1 - Faults and possible causes

Chapter

6

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