I-View FDMO-2MIP-20XIR IP SpeedDome Network Camera - Manual (Page 90)

89
7.
Troubleshooting
Before you send this IP Camera back to your dealer when you found this IP
Camera is not working properly, please checks the table as below to save
your time.
Problem Possible solution(s)
Can’t
connect to
IP Camera
Check the IP address and port number is correct or not
Make sure the entry User name/Password is correct.
Make sure the port number is opened from the NVR and
Router.
Make sure the network cable is correctly connected to
your local area network. (The green LED will be flash).
Make sure the IP camera and NVR at the same LAN
segment.
Make sure the Switch Hub is workable.
Check the LAN cable and Ethernet port of NVR are
workable.
Check IP camera is powered.
Check the IP address and port number setting is matched
with IP camera.
NVR had been installed the correct video codec.
No IP
Camera
found
Make sure the network cable is correctly connected to
your local area network. (The green LED will be flash).
Make sure camera power is on.
Make sure the Switch Hub is workable.
Check the LAN cable and Ethernet port of NVR are
workable.
Check network routing cable(s).
Check cable distances do not exceed operating distance.
No image
If the place where IP camera is installed is too dark, try to
add some lights when possible.
Check if there’s anything covering the lens.
NVR had been installed the correct video codec.