In-Situ Aqua TROLL 100 and 200 Operators Manual - Manual (Page 84)

Page 84 Aqua TROLL Operator’s Manual
TROUBLESHOOTING CONNECTIONS
Problem: Win-Situ 5 Software cannot connect to the Aqua
TROLL instrument.
Probable Cause: The wrong COM port is selected,
communication settings are incompatible, batteries are low,
or cable connections are loose or dirty.
Suggested Remedy: Check the following:
• All cable connections are tight, connectors are clean
and dry.
• The cable is securely attached to the instrument.
• The correct COM port is selected (select Preferences
menu > Comm Settings to check this).
• The communication settings in Win-Situ and in the
Aqua TROLL match. To reset the device communication
settings to the serial defaults, click “Reset all Devices” in
the Comm Settings dialog (Preferences menu > Comm
Settings)
• The internal battery has voltage remaining or external
power is supplied.
10 Troubleshooting