Data downloader troubleshooting, Data downloader troubleshooting -22, Operation data downloader troubleshooting – Kinze Grain Carts Rev. 7/14 User Manual

Page 36

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M0238-01

Grain Cart

2-22

5/12

TM

Operation

DATA DOWNLOADER TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

SOLUTION

Warning no device match was found.

Poor connection to cable.

Check for proper connection to cable.

Poor connection of cable to serial port

of computer.

Check for proper connection of cable to

serial port of computer.

Not connected to correct serial port.

Check port setting in the DTU program to be

sure DDL is on the correct serial port.

Faulty DDL.

Try another DDL.

Other software installed that uses same

serial port.

If any other installed software that requires

a serial port is trying to run and there is only

one serial port, the second software will not

be able to run. If the DTU software had been

loaded first and then the (eg. Palm Pilot)

software, the Palm software could have

a problem. This is a hardware allocation

problem. For sites that need to run both, a

second serial port must be added or you

have to turn off all other software packages

that may be using the 1 serial port.

No such file or directory.

File was not saved.

Resave file.

File saved as incorrect format.

Save file as a text file (.txt).

Data was not saved in a valid Windows
file folder and/or directory.

Resave file in valid Windows file folder and/
or directory.

Data will not transfer to PC.

Poor connection to cable.

Check for proper connection to cable.

Poor connection of cable to serial port

of computer.

Check for proper connection of cable to se-

rial port of computer.

Not connected to correct serial port.

Check port setting in the DTU program to be

sure DDL is on the correct serial port.

Some information is not listed.

64K capacity of the DDL is filled.

Check capacity.

Information may of been overwritten.

Resave file.

Dialog box and program locks up (not
responding).

Computer error.

CRTL-ALT-DEL and end task, then restart
computer.

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