Dell PowerEdge C8000 - Manual (Page 344)

344 Troubleshooting
1 If your sled has a RAID controller and your hard-drives are configured in a
RAID array, perform the following steps:
a Restart the sled and enter the host adapter configuration utility
program by pressing <Ctrl><H> for a RAID controller,
<Ctrl><C> for a SAS mezzanine card, or <Ctrl><I> for the
onboard RAID controller.
See the documentation supplied with the host adapter for information
about the configuration utility.
b Ensure that the hard-drive(s) have been configured correctly for the
RAID array.
c Take the hard-drive offline and reseat the drive.
d Exit the configuration utility and allow the system to boot to the
operating system.
2 Ensure that the required device drivers for your controller card are installed
and are configured correctly. See the operating system documentation for
more information.
3 Restart the system, enter the System Setup program, and verify that the
controller is enabled and the drives appear in the System Setup program.
See "Using the System Setup Program" on page 59.
If the problem persists, see "Getting Help" on page 377.
Troubleshooting a Storage Controller
NOTE: When troubleshooting a SAS RAID controller, also see the documentation
for your operating system and the controller.
1 Enter the System Setup program and ensure that the SAS controller is
enabled. See "Using the System Setup Program" on page 59.
2 Restart the sled and press the applicable key sequence to enter the
configuration utility program.
• <Ctrl><C> for a LSI SAS 2008 mezzanine card
• <Ctl><H> for a MegaRAID SAS 9265-8i card
See the controller’s documentation for information about configuration
settings.