Option problems, Other problems – Dell 3115cn Color Laser Printer User Manual
Page 407
2.
3.
4.
Option Problems
If an option does not operate correctly following installation or stops working:
Turn off the multifunction printer, wait for 10 seconds, and then turn on the multifunction printer. If
this does not fix the problem, unplug the multifunction printer, and check the connection between the
option and the multifunction printer.
Print the system settings page to see if the option is listed in the Installed Options list. If the option is
not listed, reinstall it. See "
Printing a System Settings Page
".
Ensure the option is selected in the printer driver you are using.
The following table lists printer options and corrective actions for related problems. If the suggested
corrective action does not correct the problem, call customer service.
Problem
Action
Optional tray
· Ensure the optional 550-sheet paper feeder is correctly connected to the multifunction
printer. Reinstall the feeder. See "
Removing the Optional 550-Sheet Paper Feeder
" and
"
Installing the Optional 550-Sheet Paper Feeder
".
· Ensure the print media is loaded correctly. See "
Loading Print Media in Standard and
Optional Trays
" for more information.
Duplexer
· Ensure the duplexer is correctly installed. Reinstall the duplexer. See "
Removing the
Optional Duplexer
" and "
Installing a Duplexer
".
Memory card
· Ensure the memory card is securely connected to the printer system board.
Multi-protocol
card
· Ensure the card is securely inserted to the correct slot.
· Ensure you are using the correct card.
Wireless
printer
adapter
· Ensure that the wireless printer adapter is securely connected to the multi-protocol card.
Other Problems
Problem
Action
Condensation has
occurred inside the
multifunction printer.
· This usually occurs within several hours after you heat the room in winter. This
also occurs when the multifunction printer is operating in a location where
relative humidity reaches 85% or more. Adjust the humidity or relocate the
multifunction printer to an appropriate environment.